FAQ's

Frequently Asked Questions

Kelli Law avatar Bryan Motzkus avatar Anthony Staples avatar +3
13 articles in this collection
Written by Kelli Law, Bryan Motzkus, Anthony Staples and 3 others

Scheduling Patients Inside of Dental Intelligence

Below are some frequently asked questions to help you understand the different ways you can schedule patients inside of Dental Intelligence
Cole Parker avatar
Written by Cole Parker
Updated this week

Why am I seeing "non-production" as a role under my Tx Coordinators?

In the Provider Pulse, my Tx Coordinators listed as "non-production". Why is this happening?
Anthony Staples avatar
Written by Anthony Staples
Updated over a week ago

Appointment Confirmations in Open Dental

How to set up your confirmation settings within Open Dental so that confirmed appointments track correctly in Dental Intel
Anthony Staples avatar
Written by Anthony Staples
Updated over a week ago

How To Fix Pending Appointments

Pending appointments are appointments that have been booked but have not yet been entered into a practice management system.
A
Written by Antonio Acosta
Updated over a week ago

Activate an Inactive User in Dental Intel

This article will help you activate an inactive user in Dental Intel!
McKay Livingston avatar
Written by McKay Livingston
Updated over a week ago

Morning Huddle Collections

Why are my collections off from yesterday?
Anthony Staples avatar
Written by Anthony Staples
Updated over a week ago

Why am I Seeing a DO NOT RECALL Banner?

This article explains where DO NOT RECALL comes from in your practice management system.
Bryan Motzkus avatar
Written by Bryan Motzkus
Updated over a week ago

Finding Different Lists of Patients

Yes, you can print these!
Anthony Staples avatar
Written by Anthony Staples
Updated over a week ago

What should my goals be?

Bryan Motzkus avatar
Written by Bryan Motzkus
Updated over a week ago

How do I set Production Goals?

Bryan Motzkus avatar
Written by Bryan Motzkus
Updated over a week ago

Important Definitions

Important metric definitions in the Dental Intelligence system
Kelli Law avatar
Written by Kelli Law
Updated over a week ago

When to Expand your Hygiene Department

When is the right time to expand your hygiene team? Is your hygiene team at capacity?
McKay Livingston avatar
Written by McKay Livingston
Updated over a week ago

What is the most common problem Dental Intel sees in dental practices?

Kelli Law avatar
Written by Kelli Law
Updated over a week ago