Placeholders can be applied when editing Forms and Consents to personalize the patient experience. Placeholders use a Variable Code that will auto-fill with patient or practice information. These will pull from your Practice Management Software or the Practice Info section in the Engagement [Modento] Settings.

Here is our Placeholder key to understand the Variable Codes that can be applied:

Placeholder

Variable Code

Full Name

{{patient_name}}

First Name

{{patient_first_name}}

Preferred Name

{{patient_preferred_name}}

Initials

{{patient_initials}}

Date of Birth

{{patient_dob}}

Address

{{patient_address}}

Email Address

{{patient_email}}

Phone Number

{{patient_phone}}

Guardian Name

{{patient_guardian_name}}

Guardian Initials

{{patient_guardian_initials}}

Provider on Next Visit

{{patient_next_provider}}

Appointment Date & Time

{{patient_appointment_date_time}}

Appointment Date

{{patient_appointment_date}}

Appointment Time

{{patient_appointment_time}}

Practice Name

{{practice_name}}

Practice Address

{{practice_address}}

Practice Email Address

{{practice_email}}

Practice Phone Number

{{practice_phone}}

Practice Doctor

{{practice_doctor}}

Practice All Doctors

{{practice_all_doctors}}

Today’s Date

{{today_date}}

Placeholders will appear in Forms, Consents, Templates (Formatted Emails and Direct Messages), as well as Verbiage. Refer to the following articles to learn how to add and edit these:

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