Claims Aging


  • Click on the magnifying glass icon to view the details of the source data that included in that metric

  • The information icon will give you additional information about this metric

Note: This Metric does NOT update with the date range that is selected at the top of the Collections Board. This chart and source data will NOT show historical data as it is only reflecting patients that currently have an open claim to identify how long it has existed. This helps to better identify which patients need to be contacted and where to focus time on outbound calls or outreach to insurance providers.

What is this?

The Outstanding Insurance Claims report is useful for tracking claims that have been sent, but not received.

  • Claims is the amount of estimated money owed to your practice by the patients' insurance company.

  • Past Due is the amount of estimated money owed to your practice by the patients' insurance company that has been aging greater than 30-days.

  • Past Due Claims are the number of claims that are outstanding greater than 30-days.

Why is this Important?

A periodic report that categorizes your Claims Aging according to the length of time the insurance claim has been outstanding. Claims Aging is a critical management tool as well as an analytic tool that helps determine the efficiency and effectiveness of your claims processing policies, and therefore the health of your practice.

Did this answer your question?