Newsletters are a great way to communicate and connect with your patients on a monthly basis. Newsletters are pre-made written templates that will include informational content regarding dentistry, a Dental Dad Joke, and a Staff Spotlight where you can add in a team member's picture and introduce them to your patients! We release these in the beginning of each month so you can send them in a timely manner.

💥Note💥: It is required that these Newsletters are customized prior to being sent out in bulk or individually to patients as there are sections of the newsletter that are left blank for you to fill out. Refer to the following steps to learn how to do this!


Customizing Newsletters

Step by Step Instructions:

  1. Access your Engagement [Modento] Settings

  2. Click into the Templates tab

  3. Find the Newsletters drop down menu to view all existing Newsletters

  4. Click the Eye icon to preview or Click the Copy button to create a customizable copy

  5. You will be able to edit the Newsletter as needed, then click Save

  6. These customized Newsletters will be stored in the Custom Templates section, here you can select the 3 Dot Menu and select Edit to continue customizing

  7. When editing be sure to add your Staff Spotlight!

  8. Click Save when you are done!


Sending Newsletters in Bulk

Step by Step Instructions:

  1. Access the Patients Tab

  2. Select the top left Check Box to select all patients

  3. Click the Bulk Action drop down menu

  4. Select Send Formatted Email

  5. Click the Templates Drop Down Menu

  6. Hover over Newsletter

    1. You will see the newsletters you have customized

  7. Select the Newsletter you would like to send

  8. Customize as needed

  9. Click Send

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