The Dental Intelligence Customer Community is a space that Dental Intelligence created for you to learn, collaborate, and gain insights into best practices. Below you will find frequently asked questions about the community and how to get set up.
FAQs
Q: I'm new to the community, where do I start?
1. If you are new to the Community, we recommend you start with the Welcome Guide. This guide will provide tips and tricks, along with a brief video that guides you through all your Community has to offer.
Q: Why am I not able to post anything on the community?
1. This is either due to you not being logged in or not having an account.
To log in, click the Login button in the top right-hand corner of the screen.
If you have not created an account, click the Login button. On the login screen, select Create account and fill in the required information.
Q: How do I update my profile information?
1. Select your avatar in the top right corner
2. Select Profile from the drop-down
3. Select the picture to update your picture
4. Select the drop-down arrow next to New Note
5. Select Edit to update your personal information
6. Select Save to save changes
**At this time, the ability to update a username is not available.
Q: How do I change the community settings for my email notifications?
1. Select your avatar in the top right corner
2. Select Settings from the drop-down
3. Update email notifications (located at the bottom of the Settings page)
4. Select Save after completing changes
Q: How do I follow a topic?
1. Select the blue button labeled Follow on the desired topic page (Analytics or Engagement).
**By following a topic you will be notified when there is new activity related to that topic.
Q: How do I manage my notifications for a topic?
1. Select the envelope to the right of the Following button on the topic page.
2. Select the frequency you would like to receive notifications
Q: How do I filter the discussion feeds?
1. Click the filter icon located directly left of the refresh icon in the discussions column and select the filter you are looking for from the drop-down menu provided.
** The discussion filter will be applied until you select another filter type
Q: How do I leave product feedback?
1. Select Share Ideas on the community home page. Selecting this button will redirect you to another site where you can leave your product feedback for our product team to review.
Q: What is the DI Spotlight?
1. The DI spotlight is an active Dental Intelligence Community member chosen and highlighted on the homepage.
Q: What other resources are available through the community?
1. Select Resources from the top menu to be shown a list of other DI resources including: webinars, eBooks, and more!
