Hygiene Re-Appointment


Found on the Performance Board, this tool will include Source Data as well as a Year Over Year performance chart in the Menu icon. View definitions and additional information by selecting the Information ( i ) icon.

What is this? This metric includes the following data points:

  • Hygiene Re-Appointment Percentage: The percentage of Hygiene Visits that on the same day of this Hygiene Visit have scheduled a subsequent hygiene appointment before leaving the dental office

  • Hygiene Visits: The number of patients being seen for hygiene care which are identified by Hygiene-specific ADA procedure codes including D1110, D1120, D4341, D4342, D4355, D4910, D4921, D4999, D6080, D4346 and D6081

    • This article explains more about settings in Eaglesoft that can categorize appointments as Hygiene

  • Reappointed: The number of Hygiene Visits that have scheduled a subsequent hygiene appointment before leaving the dental office, meaning same-day reappointed patients

  • Unscheduled: Patients who are still unscheduled for Hygiene


Why is this Important?

By reappointing 90% or more of your patients, you will help ensure a stable and growing patient base. This provides your patients with the possibility of 2 exams per year resulting in needed treatment being diagnosed. The Hygiene department will grow at a much faster rate increasing the number of scheduled appointments without the costly and timely front making numerous calls to reschedule. By focusing and improving the performance of same day Reappointing, the practice will increase in overall production, collections and value. Currently the alternative method to measure the Reappointment % in the practice is through manual efforts that are time consuming and often inaccurate.


Refer to the following article to learn more about Source Data:

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