Dental Intelligence measures Diagnostic Percentage, Patient Acceptance and Treatment Acceptance in metrics found in the Performance Board (Restorative/Elective Case & Hygiene Case) as well as the Provider Pulse (Case section)
Treatment Diagnostic in Fuse (Video)
Treatment Acceptance in Fuse (Video)
Case Metric Definitions:
Diagnostic Percentage
When a patient comes into the office they are "diagnosed" when procedures are added to their treatment planner.
What is Acceptance?
A procedure is considered accepted when a patient schedules procedure on an appointment or when is it completed that same day.
Patient Acceptance
When a patient accepts anything that was added to their treatment planner that day (diagnosed), that is a patient acceptance. For example, if 5 procedures were added to their treatment planner and they scheduled 1 of those procedures that would be 100% patient acceptance.
Treatment Acceptance
When a patient accepts procedures that were added to their treatment planner that day (diagnosed), the dollars accepted versus what was presented make up the treatment acceptance. For example, if 5 procedures were added to their treatment planner totaling $1000 and they scheduled 1 of those procedures for $200 that would be 10% treatment acceptance.
Treatment Diagnostic in Fuse:
Treatment Acceptance in Fuse:
Note: As referenced in the video above, Acceptance % in Dental Intelligence tracks treatment that was diagnosed, accepted and scheduled or completed within the Same Day as the appointment
Creating a Treatment Plan / Diagnosing Treatment in Fuse
Step by Step Instructions:
Access the patient you will be creating the treatment plan for
Click into the Patient
Select the Clinical drop down menu and click the Treatment Plan option or Select View Treatment Plan button
Then click New Treatment Plan
Here you can add a Name for the treatment plan, add Consents and Attachments, choose Predeterminations from the drop down menus, etc.
Select the current Status of the Treatment plan by selecting the Proposed drop down. Here you can select from the following options: Accepted, Presented, Proposed or Rejected
To choose treatment, click Add Services. This will allow you to search for & select treatments
Click either the Proposed, Preventative Care (Due NA), or New category
Choose the treatment by either selecting the Check Box to add multiple, or select Quick Add next to individual codes
If you select multiple you will need to adjust the Service information and then confirm by selecting Save & Next for each selected service
If you select a single Service you will follow the same steps
Hit Close on the main Add Services tab when you are done
You can add and adjust Stages to additionally organize the Treatment Plan. Do this by selecting the Add Stage button or Delete Stage "#".
These stages and services will push through to Dental Intelligence in the Patient Card Treatment Plan and will track the Diagnosed treatment in the Dental Intelligence Restorative/Elective Case or Hygiene Case metrics
Refer to this article to learn how Dental Intelligence Categorizes Appointment Types: