Modento Online Scheduling provides you with an Online Appointment Request Link, that can be enabled in your Settings. This link can be sent out to patients & allow them to request an appointment and select an available time according to your Online Scheduling settings and open times in your Practice Management Software. This will help to simplify the scheduling process for patients and save time when reaching out to unscheduled patients.
Note: Modento Online Scheduling is a Premium Add On. If you have not already added this feature, the Online Appointment Request Link will not appear as an option. If you would like to add Online Scheduling, reach out to our support team or your Account Manager to begin this process
To learn how to set up Modento Online Scheduling after you have enabled the premium add on, refer to this article:
Enabling the Online Appointment Request Link
Sending the Online Appointment Request Link
Completed Online Appointment Request Form Notification
Enabling the Online Appointment Request Link:
Step by Step Instructions:
Access your Settings
Select the Practice Set Up tab
Click into Online Scheduling
If the Online Scheduling add on has been successfully enabled for your account, you will see the check box next to Online Scheduling is selected, if it is not selected, the Online Scheduling tool has not been added to your subscription. If you would like to enable this, reach out to our support team to be put into contact with your Account Manager
Select the Online Appointment Request Link Enabled check box
Click Save
Sending the Online Appointment Request Link
Step by Step Instructions:
Access the Settings
Select the Services Tab & click into Resources
Copy the Online Appointment Request Link
You can paste this into a Template to use for quick loading messages in patient chats
Refer to this article to learn how to utilize and create templates: Modento Templates
Or create a new message by accessing the Patient's 3 Dot Menu
Hover over Communication
Select Send a Direct Message
Here you can add Text, Templates or Placeholders as needed
Paste the link or select the Template that you have added the link to
Click Send
Patient Experience:
Completed Online Appointment Requests Form Notification:
Once the patient has filled out this form and submitted the request, you will be notified in the Modento Inbox with the details that were included by the patient:
