Modento Online Scheduling provides you with an Online Appointment Request Link, that can be enabled in your Settings. This link can be sent out to patients & allow them to request an appointment and select an available time according to your Online Scheduling settings and open times in your Practice Management Software. This will help to simplify the scheduling process for patients and save time when reaching out to unscheduled patients.

Note: Modento Online Scheduling is a Premium Add On. If you have not already added this feature, the Online Appointment Request Link will not appear as an option. If you would like to add Online Scheduling, reach out to our support team or your Account Manager to begin this process

To learn how to set up Modento Online Scheduling after you have enabled the premium add on, refer to this article:


Enabling the Online Appointment Request Link

Sending the Online Appointment Request Link

Patient Experience

Completed Online Appointment Request Form Notification


Enabling the Online Appointment Request Link:

Step by Step Instructions:

  1. Access your Settings

  2. Select the Practice Set Up tab

  3. Click into Online Scheduling

    1. If the Online Scheduling add on has been successfully enabled for your account, you will see the check box next to Online Scheduling is selected, if it is not selected, the Online Scheduling tool has not been added to your subscription. If you would like to enable this, reach out to our support team to be put into contact with your Account Manager

  4. Select the Online Appointment Request Link Enabled check box

  5. Click Save


Sending the Online Appointment Request Link

Step by Step Instructions:

  1. Access the Settings

  2. Select the Services Tab & click into Resources

  3. Copy the Online Appointment Request Link

  4. You can paste this into a Template to use for quick loading messages in patient chats

    1. Refer to this article to learn how to utilize and create templates: Modento Templates

  5. Or create a new message by accessing the Patient's 3 Dot Menu

  6. Hover over Communication

  7. Select Send a Direct Message

  8. Here you can add Text, Templates or Placeholders as needed

  9. Paste the link or select the Template that you have added the link to

  10. Click Send


Patient Experience:


Completed Online Appointment Requests Form Notification:

Once the patient has filled out this form and submitted the request, you will be notified in the Modento Inbox with the details that were included by the patient:

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