Dental Intelligence AI Receptionist is an add-on to our Engagement Module. If you're interested in learning more about AI Receptionist and setting it up for your practice, CLICK HERE to request a demo!
The AI Receptionist dashboard gives you a snapshot of how the Dental Intelligence AI Receptionist is performing at your practice over a weekly time period.
Navigate to Dashboards > AI Receptionist in the left hand menu to get started.
Use the date range selector at the top (with the arrows on either side) to move week-to-week and compare performance over time.
Check the summary cards first for a quick pulse on volume and usage trends:
Total calls
Calls received outside of business hours
Used minutes
Average call duration
If you need to see how many AI Receptionist minutes have been used during the current month, navigate to Settings > Services > Quota Usage. Just look for the AI Receptionist (minutes) line item to view the number of minutes that AI Receptionist has spent handling calls for the current month.
Use the Peak Call Hours heat map to identify when your practice gets the most (or least) call traffic — useful for staffing decisions or evaluating after-hours coverage.
Review the Appointments Scheduled tile to see how effectively calls are converting into booked visits, and whether the AI Receptionist is helping bring in new patients versus supporting existing ones.
If you're not using AI Receptionist for scheduling and/or requesting appointments, this tile will be blank. Learn more about setting up AI Receptionist for scheduling.