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Engagement: Integrating the Swell Webchat Widget
Engagement: Integrating the Swell Webchat Widget

Learn how to configure the Swell Webchat widget to send messages to your Patient Chat area in Engagement

Grace Richards avatar
Written by Grace Richards
Updated over a week ago

Configure the Swell Web Chat Widget

  1. Contact Engagement [Modento] Support via email ( support@dentalintel.com ) or support chat and request your credentials for Swell Webchat Integration

  2. Log in to Swell and click your icon in the upper right corner

  3. Click on Original Experience

  4. From the Original Experience dashboard, choose your user icon in the upper right corner and go to Your Settings

  5. Once in Settings, go to Webhooks (the bottom option on the lefthand menu)

  6. Copy and paste the URL and the Secret Token into the corresponding fields (these are the credentials that you requested from Modento Support in step 1) and click Update

  7. After clicking update, please refresh the page to ensure the two fields are still
    populated with the credentials you entered

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Engagement: Team Chat
Engagement: Setting Up Swell
Engagement: Swell Overview
Engagement: Review Requests
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