The Swell integration is part of the Engagement Module. If you are interested in learning more, CLICK HERE to request a demo!
Boost your online reputation and visibility by getting more five-star patient reviews thanks to personalized, automated review invites. Swell is fully integrated with Dental Intelligence so that you can manage more with less.
If you are unable to access Swell or Dental Intelligence Settings, you have not been granted permission in your user profile. Contact an admin team member in your practice to enable access or work with them to complete the steps outlined in the instructions below. Click here to learn how to update user permissions.
Enable Swell in Dental Intelligence
Ready to get started? Swell is fully integrated with Dental Intelligence, so that you can manage more with less. Enable Swell as your Review partner in Settings. Then, add a Swell API Token to each user profile.
Monitor and Manage Reviews
Swell consolidates all your reviews from all channels in a single dashboard, so you can easily manage your online reputation in one place. Monitor your review sites across different platforms and track performance over time to gain key insights into how your practice is doing.
From the Swell Review tab, you can view individual reviews from patients that show their name, notes, rating, as well as when the review was posted. With this feature, you'll always stay on top of what patients are saying about your practice and can respond in a timely and effective manner.
Communicate Directly with Patients
The Swell Message tab allows you to communicate directly with patients through the platform, making it easy to address concerns, answer questions, and provide top notch customer service.
Manage Contacts
The Swell People tab provides you with an organized list of all of your contacts, so you can easily keep track of your patients and their contact information.
Swell Webchat Widget
The Swell Webchat Widget is a game-changer for patient engagement. This widget allows you to chat with your site visitors in real time and provide the personalized attention that sets your practice apart from the rest!
Patient Surveys
The Swell Survey tab allows you to add patient surveys to your site and then monitor your ratings. This helps you gather valuable feedback and engage with your patients in new and innovative ways.
