By default, a patients’ information will sync either overnight, or within 10 minutes of an appointment being scheduled for them. If you need to sync one or many of your patients’ information right away, you can sync your entire practice via the steps below
How to Run a Sync for One Patient
Access the Patients tab
Click on the patient's name. This will open their patient card
This will pull up the Patient Card
Select the Patient Chart tab
Click Synchronize now
How to Run a Sync for All Patients
Click Patients on the left side of your Engagement [Modento] dashboard
Click the checkbox in the top left to select all of your patients
Click Bulk Action
Click Synchronize patients with Practice Management Software
All of your patients’ information will now match the latest data entered in your Practice Management Software!