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Engagement: Why are Primary Providers showing up under Secondary Providers in the Patient Finder Dashboard?

Erika Gardner avatar
Written by Erika Gardner
Updated over a week ago

Engagement marks providers as providers. We do not differentiate between Primary and Secondary. However, when filtering patients in the Patient Finder dashboard by Future Visit or Last Visit, Primary Provider will pull a list of patients with that provider listed as their Primary Provider in your practice management software (PMS).

If you sort by Secondary Provider using the same provider name, you will get a different list of patients.

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