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Engagement: How to Set Up Your Physical Terminal for Payments
Engagement: How to Set Up Your Physical Terminal for Payments

Learn how to connect your physical payment terminal with your Engagement software

Emily Allred avatar
Written by Emily Allred
Updated over a week ago

Are you ready to set up your physical payment terminal? Your ViVOpay 8300 is so simple to install! Simply plug the included USB cable into your workstation and you are ready to start processing payments with Engagement Payments.

In order to utilize a physical terminal to collect payments in Engagement, your office must meet the following criteria:

  • You must be fully set up with Clearent as your payment processor. For more information on how to apply, click here.

  • You must indicate that you would like to order a physical terminal when submitting your Clearent application.

Looking for information about how to collect terminal payments? Click here.

Connect Your Physical Terminal

Ready to set up and connect your terminal? Watch the short video below or follow along with our step-by-step instructions!

To connect your terminal to your computer and begin accepting payments, follow the steps below:

  1. Open your ViVOpay equipment box and locate the terminal and USB cable

  2. Turn the terminal upside down and locate the mini-USB port located on the underside of the terminal

  3. Place the mini-USB cable into the port located on the underside of the terminal. Use the cord router to place the cable securely into the base of the terminal so that the terminal sits flat on the desktop surface

  4. Place the other end of the USB cable into the port of your workstation

  5. When the USB cable has been plugged in to the workstation, ensure that the first light on the left of the terminal is solid green, indicating that your terminal is ready to use

6. Now that your terminal is connected, you can begin to collect physical payments from patients while they are in-office. Collecting payment is as easy as tapping and holding the patient's debit or credit card to the terminal surface:

Looking for even more information about Payments in Engagement?

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Keywords: Vivo, Vevo, Vivo pay, pay station, checkout, patient payment, credit card payment

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