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Engagement: Payments PCI Compliance
Engagement: Payments PCI Compliance

Learn how to contact Clearent and complete the required questionnaire needed to become PCI compliant

Emily Allred avatar
Written by Emily Allred
Updated over a week ago

PCI compliance is an important issue for dental practices that process patient payments, as it helps to ensure the secure handling and storage of sensitive payment information.

The Payment Card Industry Data Security Standard (PCI DSS) is a set of security standards that your office must agree to in order to process, store or transmit credit card information. This is in order to protect this sensitive data from fraud and breaches. Non-compliance can result in unwanted fines and reputation damage to the practice, which could lead to lost customers and revenue.

To become PCI compliant, please follow the steps outlined below:

  1. Login to your Clearent Merchant Home here.

  2. PCI Status Appears under Today’s Stats from the Home view

  3. Click the arrow located in the bottom right of the PCI to take action

  4. Click Get Started

  5. Locate your Merchant ID in the upper left corner of the Merchant Home dashboard

  6. Call the PCI Help Desk at (855) 864-1732 and select Option 1 “PCI Questionnaire.” Please note that the representative will ask for the Merchant ID, DBA Name, Business Address, and the Federal Tax ID

IMPORTANT: Make sure that you provide the representative with your product code: Dental Intelligence.

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