As the world becomes increasingly digitized, many businesses and organizations are turning to online scheduling as a way to streamline their operations and improve customer satisfaction. By providing a scheduling widget on your website, new and existing patients can easily make an appointment without any hassle. Online scheduling widgets will show 6 months worth of availabilities.
In this article, we'll explore:
We recommend starting your Online Scheduling journey by watching our webinar! We'll show you how to leverage Engagement Online Scheduling in Dental Intelligence to increase the number of visits in your practice.
Create a Widget
Click on Online Scheduling in the left side menu of Engagement, then click Settings
Click on Widgets
Click on the Create Widget button
Provide an internal name for your staff and a button name that will be visible to patients on your website
Select a custom scheduling link from the dropdown menu
Once you've customized your widget, you'll need to choose how you'd like it to be positioned on your website
If you would like to track your widget using Google Analytics, click on the checkbox to enable tracking, then enter your GA4 Measurement ID
Click Create to finish
Add a Widget to Your Website
Once you've created the widget, it's ready to be added to your website. To do this, you'll need to copy the JavaScript code and share it with your web developer to get it on your website.
Click on the three dot menu next to the widget and select Details
Click on the Copy Code link and provide it to your web developer to add to your website
While you may choose to stylize widgets and/or buttons on your website that link directly to Engagement online scheduling, you cannot change or stylize the look/appearance of the Engagement online scheduling portal.
Manage Existing Widgets
On the Widgets section of Online Scheduling Settings, you will see a list of all practice widgets:
In your Widgets list, you'll discover valuable statistics like conversion rate and total scheduled appointments, providing insights into your practice's performance and helping you make informed decisions and plans.
If there is a hazard icon displayed, the custom scheduling link is broken and needs to be adjusted.
Click on the three dot menu to edit, hide, or delete the widget. Any updates you make will be reflected on your website automatically.