Skip to main content
All CollectionsEngagementModento Patient Mobile App
Engagement: Invite Patients to Use the Modento Patient Mobile App
Engagement: Invite Patients to Use the Modento Patient Mobile App

Learn how to invite patients to download and utilize the Modento Patient Mobile App

Erika Gardner avatar
Written by Erika Gardner
Updated over 4 months ago

Invite patients to use the Modento Patient Mobile App so that they can earn loyalty points, fill out forms, chat with staff at your practice, and more.

In this guide, we'll learn how to:


Edit Mobile App Invitation Verbiage

To edit the message that the patient receives with their mobile app invitation, follow the instructions below:

  1. Click on the settings gear in the upper right corner of Engagement

  2. Click on the Verbiage tab, then look for the Mobile Application Invite section

  3. Click on the pencil icon to edit the text and email versions of the invitation message

  4. Make changes to the template by editing the fillable field. Insert placeholders by clicking on the Insert Placeholders dropdown

    ⭐ Inserting the :link placeholder will add a link to the mobile app so that the patient can download it on their mobile device. If you don't add the :link placeholder somewhere in the body of your message, it will be automatically added to the end of the message by default.

  5. Click Save to apply your changes


Send Mobile App Invites to Patients

Send a Mobile App Invite

To send a mobile app invite to a patient, click on the 3-dot menu next to the patient's name. Click on Communication then choose Send an App Invite.

Send Mobile App Invites in Bulk

To send mobile app invites to multiple patients at once:

  1. Click on the Patients dashboard in the left side menu of Engagement

  2. If you'd like, apply filters to populate a list of patients based on certain qualifiers

  3. Click on the checkbox next to Bulk Actions to select all patients

  4. Click on Bulk Actions then click Send an App Invite

  5. Choose the preferred delivery channel (email or text), then click Send

Click here to learn more about the Modento Patient Mobile App.

Did this answer your question?