Treatment $ Acceptance % is one of the most important measurements in the Dental Practice.
When a patient that has had items added to their treatment planner and schedules or has all or some of those items completed we measure the percentage of the presented dollars that were accepted.
You can look at your historical performance to identify what your goals should be. Typically like-providers should have the same goal.
Discover your historical Treatment $ Acceptance %
First, Go to the Provider Pulse
Go to the Patient Acceptance % Metric under Case
Change your time period to "Last Quarter"
Look at each providers percentage from the previous quarter. Determine at which rate they should be getting acceptance. Please remember a goal should stretch the person, it should also be attainable.
Write down a reasonable goal for the providers.
An average benchmark for a practice to get patient acceptance is about 45%
The percentage here does not matter as much as knowing where you are striving to improve. If you are at 5%, set a goal for 10% and after you hit that move your goal higher.
Go enter this goal for your providers. Note, DentalAssistants may also have a patient acceptance goal.
Need a refresher on how to enter this goal for your providers? Watch the video below.