Starting February 17, 2026, new industry regulations require businesses to provide Business Registration information when submitting toll-free number verifications.
These updates are part of broader carrier requirements to improve transparency and trust in toll-free messaging and calling. We’re sharing this now so you know what information will be needed going forward.
Understanding the New Toll-Free Verification Requirements
Beginning February 17, 2026, carriers will require additional business details for new toll-free number verifications. These requirements apply across the industry and are designed to help confirm legitimate business use of toll-free numbers.
What information will be required?
In order for us to submit your office's toll-free number verification, you'll need to provide Dental Intelligence with the following documents:
This information should match your official business records.
What is a Business Registration Number (BRN)?
A Business Registration Number (BRN) is an official number assigned to a business by a government authority. Common examples include:
United States: Employer Identification Number (EIN)
Canada: Canadian Business Number (CBN)
Other countries: A government-issued business registration number specific to your country
Business Registration Type
This identifies the type of registration number being provided, such as:
EIN
CBN
Other government-issued business identifiers
Business Registration Country
This refers to the country where your business is officially registered and is typically provided using a two-letter country code (for example, US or CA).
Business Entity Type
This describes your business’s legal structure. Examples include:
Sole Proprietor
Private For-Profit Business
Non-Profit Organization
What do I need to do?
If your office's Dental Intelligence subscription begins on or after February 17, 2026, we'll need to have your business registration details in order to submit your toll-free number verification.
FAQs
Why are these new requirements being introduced?
These are industry-wide regulations intended to support trusted use of toll-free numbers.
Does this apply to all businesses?
Yes. The requirements apply to all new toll-free verifications, regardless of business size or location.
Do existing toll-free numbers need to be updated?
No. These requirements apply to new verification submissions only.
What if my business operates outside the U.S. or Canada?
You can provide the official business registration number issued by your country’s government authority.