Engagement: Screen Pops

This article will discuss how Screen Pops / Call Pops work within Engagement [Modento]

Grace Richards avatar
Written by Grace Richards
Updated over a week ago

What Does a Screen Pop Notification Look Like?

Watch this Gif to see what a Screen Pop / Call Pop notification will look like in your Engagement [Modento] dashboard!

💥Note💥: In compliance with HIPAA guidelines, Engagement [Modento] will not show patient information on the Screen Pop notification if the dashboard is not actively open on the screen.

To learn more about enabling Engagement [Modento] Screen Pops, refer to this article:

Key words: screenpop, caller id

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