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Engagement: Screen Pops Overview
Engagement: Screen Pops Overview

This article will discuss how Screen Pops / Call Pops work within Engagement [Modento]

Grace Richards avatar
Written by Grace Richards
Updated over a week ago

What Does a Screen Pop Notification Look Like?

Watch this Gif to see what a Screen Pop / Call Pop notification will look like in your Engagement dashboard!

Note: In compliance with HIPAA guidelines, Engagement will not show patient information on the Screen Pop notification if the dashboard is not actively open on the screen.

To learn more about enabling Engagement Screen Pops, refer to this article.

Keywords: screenpop, caller id

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