Dental Intelligence

Learn how to set up and start utilizing your Engagement subscription

Engagement: Overview

Grace Richards

Erika Gardner

Emily Allred

Engagement Settings

Engagement Settings allow insight into each feature status, including the bridge connection, voicemail credits, quota usage, and resources.

Engagement: Navigating the Settings 'Services' Tab

Follow the steps to install the Engagement Bridge auto-update tool

How to Update the Engagement [Modento] Bridge

Learn how to reconnect your Engagement Bridge

Why does my Engagement Dashboard say "Bridge Offline"?

While your Engagement Bridge is temporarily offline, be assured that Engagement is still fully operational

What's still available when my Engagement Bridge is offline?

Make sure your software is up to date and learn how to stay connected

Engagement Bridge

Learn how to configure your practice settings in Engagement

Engagement: Navigating the Settings 'Practice Setup' Tab

Engagement: Adding Users

Understand the differences between each permissions level and which features team members will have access to based on permissions settings

Engagement: User Permissions and Access Levels

Learn how to edit and delete users in Engagement

Engagement: Editing and Deleting Users

Learn how to upload your practice logo to Engagement to be used in locations such as forms, treatment plans, online scheduling, and more

Engagement: Add Your Practice Logo

Learn how to set up your practice hours in Engagement and enable after hours auto-responses so that your patients are always in the know

Engagement: Set Up Office Hours and Enable After Hours Handling

Learn how the Patient Portal makes filling out forms, collecting payments, & upcoming appointment information accessible on your site

Engagement: Share a Link to Fill Out Forms and Make Payments Online in the Patient Portal

Learn how to reset or update the password for your Engagement {Modento] account

Engagement: Reset Your Password and Troubleshoot Login Issues

Update your practice hours, add, edit, or remove Engagement users, reset account passwords

Manage Account Users & Practice Information

Use this guide to set up an iPad, Android tablet, PC, or laptop as an in-office Kiosk in Engagement

Engagement: Kiosk Set Up

Resolve common questions and issues while setting up and using kiosks in your practice

Engagement: Kiosk Troubleshooting

Sam Miller

Kiosks

Get answers to questions about managing your Inbox and other notifications in Engagement

Engagement: Notifications & Pop-Up FAQs

Learn how to set up Engagement Screen Pops / Call Pops

Engagement: Enabling Screen Pops in Settings

Learn how to enable Engagement Screen Pops as a Mango Subscriber

Engagement: Enabling Mango Screen Pops Integration

Learn how to enable Engagement pop-up notifications in your Internet browser

Engagement: Enabling Pop Up Notifications in Your Internet Browser

This article will discuss how Screen Pops / Call Pops work within Engagement [Modento]

Engagement: Screen Pops Overview

Enable Screen Pops integration and browser pop-up notifications

Screen Pops & Pop-Up Notifications

Go to Dental Intelligence

Webinars

Monthly Product Updates

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

English

url(https://downloads.intercomcdn.com/i/o/550046/ffe9c4845d6a0f56afe1c87c/7f8ddb066a4da59eeb5639695ce2b1d8.jpg)