If you are unable to access Settings and/or make changes, you have not been granted permission in your user profile. Contact an admin team member in your practice to enable access or work with them to complete the steps outlined in the instructions below. Click here to learn how to update user permissions.
Dental Intelligence makes it easy to keep all of your communications and patient touch points branded with your practice logo. Establishing branding in email campaigns ensures professional and consistent patient communication, further reflecting your practice's identity beyond logos.
Where are these logos used?
Icon Logo: Visible on your Dental Intelligence Online Scheduling page, Patient Portal, Checkin Flyer, and the practice switcher (if multi-location).
Text messages do not support logo display; instead, only the practice name is shown based on your verbiage settings.
Big Logo: Visible on emails, forms, consents, treatment plans, and as the practice logo on the mobile app. If a big logo is not uploaded, the icon logo will be used instead. Branding updates are automatically reflected in email campaigns, ensuring consistent practice representation across communications.
What kind of file types are accepted?
You can upload JPEG or PNG files as your logo(s).
What dimensions should my logos be?
Icon Logo: 1x1 ratio
Big Logo: 5x2 ratio (max: 1024 pixels)
Upload an Icon and Big Logo
Follow the steps below to add your logo in Dental Intelligence:
Access Settings by clicking on the gear icon in the upper right corner
Click on the Practice Setup tab, then click on Practice Info
Add an icon logo by clicking on the Upload image button
Choose to drag and drop the image from your computer or click Upload image to locate it from your files
Click Upload
Repeat steps 3-5 to add a big logo
After uploading, click the blue Save button to apply your changes
Testing Branding Display
To ensure branding appears as intended:
Emails: Create and send a test email using the email template to verify how your logo displays.
Forms and Consents: Preview these in their respective Settings tabs before sharing them with patients.