The Swell integration is a part of the Engagement Module. If you are interested in learning more, CLICK HERE to request a demo!
Configure the Swell Web Chat Widget
In order to set up the Swell Webchat Widget, you first need to contact Dental Intelligence Support and request your Swell URL and Secret Token. This information is necessary in order to enable the widget.
Contact Dental Intelligence Support and request your Swell URL and Secret Token
Login to Swell and click your icon in the upper right corner
Click on Original Experience
From the Swell Original Experience, click on your user icon in the upper right corner and go to Your Settings
Once in Settings, go to Webhooks (the bottom option on the lefthand menu)
Copy and paste the URL and the Secret Token into the corresponding fields (these are the credentials that you requested from Dental Intelligence Support in step #1) and click Update
After clicking update, please refresh the page to ensure the two fields are still
populated with the credentials you entered