By default, a patients’ information will sync either overnight, or within 10 minutes of an appointment being scheduled for them. If you need to sync one or many of your patients’ information right away, you can sync your entire practice via the steps below


How to Run a Sync for One Patient

Step by Step Instructions:

  1. Click the three dot menu next to the patient's name

  2. Hover over the Settings option

  3. Click Sync Patient


How to Run a Sync for All Patients

Step by Step Instructions:

  1. Click Patients on the left side of your Modento dashboard

  2. Click the checkbox in the top left to select all of your patients

  3. Click Bulk Action

  4. Click Synchronize patients with Practice Management Software

  5. All of your patients’ information will now match the latest data entered in your Practice Management Software!

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