Team Chat - Engagement

Team Chat will allow you and your team members to communicate through Engagement [Modento]. Here is a short video going over how to utilize Team Chat:

Sending an Individual Message in Team Chat

Step by Step Instructions:

1. Select Team Chat icon

   

2. Click Create a New Message icon

   

3. Search for or select team member to chat

   

4. Type Message, add gifs or emojis

   

5. Click Send

Sending a Group Message in Team Chat

Step by Step Instructions:

1. Select Team Chat icon

2. Click Create a New Message icon

3. Select Create a New Group

   

4. Search for and select Check Boxes next to team members

   

5. Click Create

6. Enter a name in the Name This Group field or select Name Later

   

7. Type Message, add gifs or emojis

8. Click Send

Editing Open Team Chats

Step by Step Instructions:

1. Select the three dot menu to the right of the chat to view additional options. Individual Chats will provide the option to Hide or Mute the conversation

   

   1. Hiding a conversation will move it to the Hidden tab

   2. Muting a conversation will allow you to stop notifications

2. Group Chats will provide options to View Details, Hide, Mute, Archive, and Leave the conversation.

   

Sending a Message in the ModentoGo App

Step by Step Instructions:

1. Install the ModentoGo app on your phone

   

2. Select Team Chat to open all direct messages from your team

   

   ---

   For more information about the ModentoGo app, refer to the following article:

   The Modento Go Mobile App

   For more information on how to manage notifications, refer to the following article:

   Enabling Pop Up Notifications

   ---