Cancellation Policy
If you are wanting to cancel your subscription to one of our Dental Intelligence products please find our cancellation policy below.
Written by Jolynn Marcum
Updated this week

An agreement with Dental Intelligence renews automatically for the agreed-upon term, typically annually. For example, if you signed an annual agreement (for which may have either annual or monthly payments) it will automatically renew for successive 12-month periods.

Customers can opt out of automatic renewal with at least 30 days’ notice prior to the renewal date by having a brief discussion with their account manager. Cancellation requests received prior to the end of the agreed-upon contract period will effectively turn off automatic renewal. In that case, the agreement will not renew but you will still owe the remaining contracted payments for the then-current term. All payments for services rendered are non-refundable.

Contact your account manager to make any changes to your account. If you do not know who your account manager is, please contact us at to schedule this conversation.

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