Dental Intelligence Compliance Information

Learn more about Dental Intelligence compliance details and review frequently asked questions

Erika Gardner avatar
Written by Erika Gardner
Updated over a week ago

At Dental Intelligence, we take managing your patients' data very seriously. Learn more about what we are doing to keep your data secure.

Is Dental Intelligence compliant with HIPAA regulations?

Dental Intelligence views Security & Compliance as the foundation upon which our products are built as well as how trust with our customers is earned and maintained. To ensure we always remain in compliance, Dental Intelligence continually monitors HIPAA using Drata. This assessment serves as validation of our dedication and adherence to the highest security standards to protect patient health information (PHI). Dental Intelligence has real-time visibility across the organization to ensure the end-to-end security and compliance posture of our systems.

We provide our customers with the peace of mind that we are proactively protecting their data and adhering to HIPAA regulations. We welcome all customers and prospects who are interested in our commitment to security and compliance to visit our Trust Center.


Does Dental Intelligence have SOC 2 attestation?

Dental Intelligence views Security & Compliance as the foundation upon which our products are built as well as how trust with our customers is earned and maintained. Dental Intelligence uses Drata to continuously monitor its internal security controls against the highest possible standards. Drata provides us with real-time visibility across the organization to ensure the end-to-end security and compliance posture of our systems.

Developed by the AICPA, SOC 2 is an extensive auditing procedure that ensures that a company is handling customer data securely and in a manner that protects the organization as well as the privacy of its customers. Receiving a clean SOC 2 Type 1 and Type 2 attestation in 2024 is an important milestone to showing our commitment to our customers and the security of their data. The rigorous, independent assessment of our internal security controls will serve as validation of our dedication and adherence to the highest standards for security.

We welcome all customers and prospects who are interested in our commitment to security and compliance to visit our Trust Center.


Is Dental Intelligence a PCI DSS Level 1 Service Provider?

Dental Intelligence views Security & Compliance as the foundation upon which our products are built as well as how trust with our customers is earned and maintained. To achieve the PCI DSS Report on Compliance, organizations must demonstrate a systematic and documented approach to protecting and managing cardholder data. Dental Intelligence utilizes best practices to protect our customers’ cardholder data. We’re currently in the process of pursuing our PCI DSS Report on Compliance.

Dental Intelligence uses Drata to continuously manage its internal security controls against the highest possible standards. We have real-time visibility across the organization to ensure the end-to-end security and compliance posture of our systems.

Following an extensive audit by a qualified security assessor (QSA), Dental Intelligence received a ROC (Report on Compliance) and Attestation of Compliance for PCI DSS 3.2 in February 2024 which confirmed we meet the highest standards for establishing, implementing, maintaining, and continually managing all cardholder data. We will re-audit for PCI 4.0 in 2025. More information about our Security & Compliance program can be found at www.dentalintel.com/security.

We welcome all customers and prospects who are interested in our commitment to security and compliance to visit our Trust Center.


How do I access DI's security and compliance documentation?

Dental Intelligence views Security & Compliance as the foundation upon which our products are built as well as how trust with our customers is earned and maintained. More information about our Security & Compliance program can be found at www.dentalintel.com/security.

After a standard NDA and approval process, Dental Intelligence will provide access to relevant Security & Compliance documentation via our Trust Center.


How do I contact DI's Security & Compliance team members?

We welcome all customers and prospects who are interested in our commitment to security and compliance to visit our Trust Center. We can be reached directly via e-mail at compliance@dentalintel.com and/or security@dentalintel.com.


What is Drata?

Drata provides Dental Intelligence with a product suite designed to continuously monitor and collect evidence of hundreds of security controls across the company's IT systems and processes. Drata's cloud-based software connects with our infrastructure, identity providers, developer tools, HRIS, version control tools, and more to provide a comprehensive view of their security and compliance posture, while automating and streamlining the workflows, processes, and manual compliance tasks. We welcome all customers and prospects who are interested in our commitment to security and compliance to visit our Trust Center.

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