Important Announcement about LocalMed Services
Effective November 15th, 2025, LocalMed will be retired and we will be moving all online scheduling functionality into our unified Dental Intelligence platform within our Engagement module. With Engagement, you’ll get everything you love about LocalMed, plus powerful new tools such as:
Your next steps:
Already using Engagement? You should have received communication on how to schedule a transition session with our Online Scheduling Transition team. Need assistance? Contact Support.
Not on Engagement yet? To continue scheduling online after November 15, learn more about Dental Intelligence Online Scheduling and schedule time with an Account Manager.
In LocalMed you can enable a Calendar Buffer to allow more control of your provider's schedules! A Calendar Buffer means that a patient cannot schedule an appointment within a number of hours before the appointment. For example, if you want to have a 24 hour Calendar Buffer, this means patients cannot schedule an appointment that is within 24 hours of the current time.
How to Add a Calendar Buffer
Log-in to www.localmed.com/clients as a provider
Access the Practice Overview
Select the Gear Icon next to the Provider
Select the Schedule Settings tab
Click into the Provider
Here you will see the text box for Calendar Buffer
Enter in the number of hours you would like to enable the Calendar Buffer for
Scroll to the bottom of this page and click Save Changes
Click Practice Overview in the top left corner of the page to access the Providers list again and follow this process for additional providers if needed
LocalMed will reflect these updates within 5 - 10 minutes!