In Engagement, you have the ability to manually update the Patient Communication Settings. This allows you to control what is sent to your patients and the preferred method of communication.
Note: Opting a patient out of Text or Email Communications does not stop them from receiving reminders unless you manually de-select the Appointment Reminders setting
How to Opt a Patient Out of Auto-Communication
Access the Patients tab
Click on the patient's name. This will open their patient card
Alternatively, you can access the Three Dot Menu and select Settings to open the communication preferences in the Patient Card.
Click on the Communication Preferences tab
Next, select the check box options for the communication form you would like to opt them out of
Click Save