In Engagement [Modento], you have the ability to manually update the Patient Communication Settings. This allows you to control what is sent to your patients and the preferred method of communication.

Note: Opting a patient out of Text or Email Communications does not stop them from receiving reminders unless you manually de-select the Appointment Reminders setting

How to Opt a Patient Out of Auto-Communication

Step by Step Instructions:

  1. Access the Patients tab

  2. Click on the patient's name. This will open their patient card

  3. This will open their Patient Card

  4. Click on the Communication Preferences tab

  5. Next, select the check box options for the communication form you would like to opt them out of

  6. Click Save

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