When you make adjustments in Eaglesoft, they will impact either Production, Collections, or Adjustments. Dental Intelligence recommends ensuring that when you make adjustments, you have them impact Adjustments. Doing this will categorize your adjustments correctly inside of Dental Intelligence. If you make the impact be Production, your gross production in Dental Intelligence will be reduced, reflecting those adjustment amounts. Having them impact Adjustments will ensure that they are categorized correctly here:
Here is an additional explanation according to Eaglesoft: