Eaglesoft: Delete Services

Beware of the Deleted Services in Eaglesoft, they will cause negative production numbers.

Grace Richards avatar
Written by Grace Richards
Updated over a week ago

When you delete or adjust production in Eaglesoft, be aware that Eaglesoft places a negative ( - ) production number into your data, you will see these show up from time to time in the Dental Intelligence source details [source data]. 

The net effect gives you the correct number, but it will look a little out of place.

Wherever possible in Eaglesoft make and "Adjustment to Adjustments". This way the adjustment will show up properly as an adjustment, not negative production in Eaglesoft. 

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