Why Do My Primary Providers Show Under the Secondary Providers Filter In the Patients Feature?
Engagement [Modento] marks providers as providers. We do not differentiate between Primary and Secondary. However, when filtering patients in the Patients tab by Future Visit or Past Visit, Primary Provider will pull a list of patients with that provider listed as their Primary Provider in your PMS. If you sort by Secondary Provider using the same provider name, you will get a different list of patients.