Engagement

Coming Soon in Analytics

As of April 2025, we've consolidated our DI Analytics and ModentoGo mobile app features into the new and improved Dental Intelligence app. Now, both Engagement and Analytics users can login to the Dental Intelligence mobile app using their portal credentials.

The Dental Intelligence app provides access to the schedule, reports and analytics, patient messaging, Team Chat, notifications from LiveOps, and more while maintaining compliance and permission-based access, ensuring streamlined workflows, accessing data quickly, and enabling staff to provide an exceptional patient experience.

Download the Dental Intelligence mobile app through your mobile app store:

Or scan the QR codes below:

Keep conversations going directly from the patient card! Now Patient Chat functionality is available in the new Chat section of any patient card.

Click on a patient name to open their patient card, then click on Chat. Load a quick message, add placeholders, images or emojis, and even assign the convo to another teammate.

Check out our resources about Patient Chat in Engagement:

In addition to accepting appointments requested online by patients, now you can also reject them directly from the LiveOps schedule. Just hover over the requested appointment on the schedule and click the thumbs up icon to approve or the thumbs down icon to reject.

Learn more about scheduling directly in LiveOps.

To make navigation more efficient, Daily, Weekly, and Monthly Reports have now been consolidated into one General Reports dashboard.

To access Daily, Weekly, and Monthly Reports, just hover over the Reports icon in the left side menu of Analytics and click on General Reports. Then click on the Daily, Weekly, and Monthly sections to toggle between each report.

To make navigation more efficient, Day View, Week View, and Month View Schedules have now been consolidated into one Schedule Analysis dashboard.

To access your Day View, Week View, and Month View Schedule, just hover over the Schedule icon in the left side menu of Analytics and click on Schedule Analysis.

By default, the schedule is displayed by month. Click on a specific date on the calendar to view that day's Schedule by Provider or Schedule by Operatory.

Click on the date breadcrumbs at the top of the schedule to switch between the day, week, or month view.

Learn more about using the Schedule Analysis dashboard in Analytics.

Now when you select to view multiple locations on the Collections Board, you'll be able to select a By Region View, as well as see 90-Day Collections and AR Days metrics.

To get started, just click on the Locations dropdown, choose your View, and click Apply. Watch your data update to include totals and averages across the locations you have chosen, then use it to gain better insights.

We've added the following new metrics to Location Scorecards: