Seeing your practice analytics is one thing, but being able to act on those analytics is another thing altogether. The Provider Pulse Dashboard allows you to drill down into each of your provider's key performance indicators, all the way to the individual patient data, to truly see what drives each of those metrics and find areas for opportunity.
Read on below to learn more about each metric in the Provider Pulse and compare industry benchmarks to your practice's performance.
Provider Pulse Metrics
Production per Visit
Production per Visit measures the amount of revenue generated on average during each patient visit. It helps practices evaluate the effectiveness of their treatment planning and revenue generation per patient appointment.
Industry Benchmarks: This can vary widely based on the types of treatments offered, but a rough benchmark might be around $600 - $1,000 per visit for doctors and $150 - $300 for hygienists.
Production per Hour
Production per Hour calculates the revenue generated by the practice per hour of operation. It's useful for assessing the productivity of both dentists and support staff and optimizing scheduling.
Industry Benchmarks: Depending on the procedures performed and the efficiency of the practice, a benchmark might be in the range of $500 - $800 per hour for doctors and $150 - $300 per hour for hygienists.
Same Day Production %
Same Day Production % represents the percentage of patients who receive treatment on the same day they are diagnosed. A higher percentage indicates efficient scheduling and a well-functioning practice.
Industry Benchmarks: Aim for a percentage of around 30% - 40%. This means that 30% - 40% of diagnosed treatments are completed on the same day, of course you can always aim higher per provider.
Hygiene Re-Appointment %
Hygiene Re-Appointment % measures the percentage of hygiene patients who schedule their next hygiene appointment before leaving the practice. It reflects patient satisfaction and the likelihood of ongoing care.
Industry Benchmarks: A benchmark might be around 85% - 90% or higher. This indicates that the majority of hygiene patients are scheduling their next appointment before leaving.
New Patient Hygiene Re-Appointment %
New Patient Hygiene Re-Appointment % focuses specifically on new patients and their likelihood to reappoint for hygiene care. It gives insights into the practice's ability to retain new patients.
Industry Benchmarks: For new patients, a benchmark of 70% - 80% or higher could be a reasonable target.
Patient Acceptance %
Patient Acceptance % indicates the percentage of patients who agree to undergo the recommended treatment. It reflects the dentist's ability to communicate the importance of proposed treatments effectively.
Industry Benchmarks: Aim for a percentage of 70% - 80% or higher. This indicates that a significant portion of patients are agreeing to undergo recommended treatments.
Treatment $ (Dollar) Acceptance %
Treatment $ Acceptance % measures the acceptance rate of treatment plans in general. It provides an overview of how well the practice's treatment recommendations align with patient needs.
Treatment Acceptance %: A similar range of 70% - 80% or higher might be appropriate for treatment acceptance in general.
Patient Diagnostic %
Patient Diagnostic % calculates the percentage of patients who receive a comprehensive diagnosis. A higher percentage suggests thorough diagnostics and better patient care.
Industry Benchmarks: Strive for a high percentage, ideally around 90% or higher. This indicates that most patients are receiving comprehensive diagnostic assessments.
Average Accepted $ (Dollar) per Patient
Average Accepted $ per Patient calculates the average dollar amount of accepted treatment plans per patient. It helps practices understand the financial value of their treatment recommendations.
Industry Benchmarks: This can vary, but a benchmark might be in the range of $1,200 - $1,500 or more per patient.
Average Treatment Presented
Average Treatment Presented measures the average total value of treatment plans proposed to patients. It reflects the comprehensiveness of the practice's treatment recommendations.
Industry Benchmarks: Depending on the complexity of treatments offered, a benchmark might be around $2,000 - $3,000 or higher.