Supported Practice Management Softwares
Engagement is compatible with the following Practice Management Software types. Check to ensure that your Practice Management Software version is listed below.
23* up to 23.9
11* up to 11.0.2
22* up to 22.00
23* up to 23.1
Minimum Operating System Requirements
Window Server 2016
Most recent security updates installed
Minimum: 2 cores at 2.4 GHz, 8 GB RAM, 40 GB available disk space
Preferred: 4 cores at 2.4 GHz, 16+ GB RAM, 100 GB available disk space
Minimum Network Requirements
Business Class High Speed Internet connection
HTTPS over Port 443
Engagement Dashboard and Kiosk Outbound Traffic Domains:
The Engagement Dashboard is a web application loaded from either office.modento.io or office.modento.com and requires general permissions for outbound HTTPS traffic.
Due to how modern web applications are built, multiple other addresses (owned by DI, but also belonging to 3rd-party services and plugins) are being accessed during application operation.
We do not guarantee a fixed set of IP addresses the dashboard may need to use. However, if outbound traffic needs to be limited, filtering by domain name can be used. Note that no PHI or confidential data is shared or processed by any of the mentioned 3rd-party services or plugins.
Modento Kiosk runs either as a mobile application or web application loaded from forms.modento.io or forms.modento.com and it requires general permissions for outbound HTTPS traffic. Similar to the dashboard, we do not guarantee a fixed set of IP addresses the Modento Kiosk may need to use. However, if outbound traffic needs to be limited, filtering by domain name can be used.
Running the Engagement Bridge
The Engagement Bridge should be installed on the same machine where the PMS database is installed
The computer running the Engagement Bridge must remain powered on to allow the sync tool to run
Syncing multiple bridges for the same database can present problems and is not advised
Supported Internet Browsers
Kiosks can be set up on any device running that can run an internet browser. An internet connection is required for use