This article is about LocalMed system requirements. If you're in need of information about Engagement or Analytics, click here.
Supported Practice Management Softwares
LocalMed is compatible with the following Practice Management Software types. Check to ensure that your Practice Management Software version is listed below.
Supported PMS | Minimum Version | Compatible Up To | Exceptions |
Dentrix | G7.9/17.9 | 24.25 | LocalMed is not fully compatible with Dentrix version 23 |
Dentrix Enterprise | 10 | 11.0.45 |
|
Eaglesoft | 23 | 24 |
|
Open Dental | 21 | 23 |
|
Easy Dental | 11 | 11 |
|
OrthoTrac | 14 | 15 |
|
Dolphin | 10
| 10 | Dolphin versions beyond v10 are not supported |
Practice Web | 16 | 16 |
|
Tracker | 11 | 11 |
|
ABELDent | 13 | 13 |
|
Denticon (cloud-based) | LocalMed only | LocalMed only |
|
Curve (cloud-based) | LocalMed only | LocalMed only |
|
Minimum Operating System Requirements
Windows 10
Window Server 2016
Most recent security updates installed
Hardware Requirements
Minimum: 2 cores at 2.4 GHz, 8 GB RAM, 40 GB available disk space
Preferred: 4 cores at 2.4 GHz, 16+ GB RAM, 100 GB available disk space
Minimum Network Requirements
Business Class High Speed Internet connection
HTTPS over Port 443
80
Outbound Traffic Domains:
www.localmed.com 443 -- for connectivity to clients app portal
nuget.localmed.com 443 -- for downloading updates
pubsub.localmed.com 80 -- for sending remote commands to installs (pubnub)
data.logentries.com 443 -- for logging
Internal Firewall
Ensure that the following domain is added to Firewall exceptions: *.localmed.com.
We cannot guarantee the IP addresses for these will not change, but if they understand that and there is no way other than IP address for their firewall, you can call 'ping pubsub.localmed.com' from a command prompt to get the IP address of pubsub.localmed.com and run it for all the others to get their IP addresses
Example:
ping www.localmed.com
Pinging elb-localmed-11750.aptible.in [52.22.38.209] with 32 bytes of data:
Reply from 52.22.38.209: bytes=32 time=36ms TTL=235
Reply from 52.22.38.209: bytes=32 time=35ms TTL=235
Reply from 52.22.38.209: bytes=32 time=35ms TTL=235
Reply from 52.22.38.209: bytes=32 time=31ms TTL=235
52.22.38.209 is the IP address but each of these IP addresses may change at any time
Running the LocalMed Sync Client
The computer running the LocalMed Sync Client must remain powered on to allow the sync tool to run.
Need to re-sync LocalMed with your practice management software? Click here to view step-by-step instructions to get reconnected!
LocalMed Portal
Supported Internet Browsers
Chrome
Firefox
Safari
Edge