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LocalMed: System Requirements
LocalMed: System Requirements

Learn the requirements needed to operate LocalMed on your system

Erika Gardner avatar
Written by Erika Gardner
Updated over a week ago

This article is about LocalMed system requirements. If you're in need of information about Engagement or Analytics, visit the links below:

Supported Practice Management Softwares

LocalMed is compatible with the following Practice Management Software types. Check to ensure that your Practice Management Software version is listed below.

Practice Management Software

Version

Dentrix

  • G7

  • 22

  • 23* up to 23.12

Dentrix Enterprise

  • 10

  • 11* (up to 11.0.43)

Eaglesoft

  • 21

  • 22

  • 23

Open Dental

  • 21

  • 22

Easy Dental

11

OrthoTrac

  • 14

  • 15

Dolphin

7

Practice Web

16

Tracker

11

ABELDent

13

Denticon

No version requirements, cloud-based software

Curve

No version requirements, cloud-based software


Minimum Operating System Requirements

  • Windows 10

  • Window Server 2016

  • Most recent security updates installed


Hardware Requirements

Minimum: 2 cores at 2.4 GHz, 8 GB RAM, 40 GB available disk space

Preferred: 4 cores at 2.4 GHz, 16+ GB RAM, 100 GB available disk space


Minimum Network Requirements

  • Business Class High Speed Internet connection

  • HTTPS over Port 443

  • 80

Outbound Traffic Domains:

  • www.localmed.com 443 -- for connectivity to clients app portal

  • nuget.localmed.com 443 -- for downloading updates

  • pubsub.localmed.com 80 -- for sending remote commands to installs (pubnub)

  • data.logentries.com 443 -- for logging

Internal Firewall

Ensure that the following domain is added to Firewall exceptions: *.localmed.com.

We cannot guarantee the IP addresses for these will not change, but if they understand that and there is no way other than IP address for their firewall, you can call 'ping pubsub.localmed.com' from a command prompt to get the IP address of pubsub.localmed.com and run it for all the others to get their IP addresses

Example:

ping www.localmed.com
โ€‹
Pinging elb-localmed-11750.aptible.in [52.22.38.209] with 32 bytes of data:
Reply from 52.22.38.209: bytes=32 time=36ms TTL=235
Reply from 52.22.38.209: bytes=32 time=35ms TTL=235
Reply from 52.22.38.209: bytes=32 time=35ms TTL=235
Reply from 52.22.38.209: bytes=32 time=31ms TTL=235

52.22.38.209 is the IP address but each of these IP addresses may change at any time


Running the LocalMed Sync Client

The computer running the LocalMed Sync Client must remain powered on to allow the sync tool to run.

Need to re-sync LocalMed with your practice management software? Click here to view step-by-step instructions to get reconnected!


LocalMed Portal

Supported Internet Browsers

  • Chrome

  • Firefox

  • Safari

  • Edge

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