If your office is looking for ideas on what it looks like to have a 10DLC-compliant Terms of Service, feel free to use this as a starter template for your Terms of Service!
Please note: Dental Intelligence does not provide legal advice of any kind, and any and all information provided on this page may not be relied upon as such. In the event you elect to use or incorporate, in whole or in part, any sample language made available on this page into your own policies, procedures or communications, you do so at your sole and exclusive risk, and Dental Intelligence expressly disclaims all liability for such use. The sample language made available here is in no way intended as a substitute for obtaining your own legal advice, and should not be used without you first confirming with your legal counsel that the language ultimately used by you is suitable for your own business and meets your own legal needs.
Terms and Conditions Starter Template
Terms and Conditions (Terms of Service)
Effective Date: [Insert Effective Date here]
By opting in to receive SMS messages from [Practice Name here] (“we,” “us,” “our”), you agree to the following terms:
1. SMS Messaging Service
By providing my phone number, I consent to receive SMS text messages from [Practice Name here] for appointment reminders, marketing messages, and general two-way communication. Msg frequency varies. Msg & data rates may apply. Reply HELP for support. Reply STOP to opt out.
2. Message Frequency
You will receive [state expected frequency, e.g., up to 4 messages per month]
3. Message and Data Rates
Message and data rates may apply based on your mobile carrier’s terms.
4. Privacy Policy
Your information will be handled in accordance with our Privacy Policy, which can be viewed at [Insert Privacy Policy Link].
5. Opt-Out Instructions
You can opt out at any time by replying “STOP” to any SMS message. Reply HELP for support. You may also contact us directly at [Insert Contact Information here].
6. Liability
We are not responsible for any charges, errors, or delays in SMS delivery caused by your carrier or third-party service providers. By opting in, you confirm that you are the owner or authorized user of the phone number provided and that you are at least 18 years old.
Looking for more information about 10DLC requirements? Check out our FAQ article here.