Voicemail drops are the quickest and easiest way to provide urgent information and personal messages to patients in the form of a Voicemail! To learn how to create and send Voicemail Drops, watch the following short video:
Creating Voicemail Drops
Step by Step Instructions:
Go to Settings
Select Practice Set Up and go to Voicemail Drops
Voicemail message must be pre-recorded then imported into the Voicemail drop section by selecting Choose File
You can record these using the Voice Memo app (Apple) or Voice Recorder app (Android) on your mobile device or computer
Name your recording in the Sound Name field
Select Add New Sound button to save audio to your Voicemail Drop library
To listen, download or even delete an existing Voicemail Drop recording, click the name of the audio
Sending Voicemail Drops:
Step by Step Instructions:
Now that the audio has been added, you can send this in bulk or to individual patients using the Patients feature:
Go to the Patients tab
Access a list of patients then select patients to send a voicemail drop
Click Bulk Actions
Select Send a Voicemail
Click an existing Voicemail File or add a new audio by selecting Choose File
Choose when the Voicemail will be sent by selecting Send Now or Send at Specific Time
If sending at a specific time, enter the Date and Time
Click Send
Need ideas?
Refer to our Modento - Voicemail Drop Sample Scripts article to see our recommended Voicemail Drop audios: