The Modento Mobile App is an app patients use as a platform for communication that helps you to simplify and incentivize their experience. In the app, patients can build & redeem points through our Loyalty Program, communicate with your team, complete forms & consents and more! Here is a short video discussing these features:
Enable the Mobile App
Step by Step Instructions:
Access Settings
Go to Practice Setup
Click Mobile App / Loyalty
Select Check Box next to Mobile App
Click Save
Loyalty Program Prize Ideas
We have compiled a document of prize ideas that your patients can earn through the Loyalty Program. We recommend using a 10:1 ratio, 10 points per $1 to calculate the desired points necessary to redeem points for prizes
Patient View of Mobile App Download
Once you have enabled the Mobile App, Patients can download the Modento App by accessing the App Store or Play Store and searching Modento
Apple:
Android:
Identifying Which Patients Use the Mobile App
Step by Step Instructions:
Access the Patients Tab
Select the Filter drop down menu
Select the App User option
Click the desired option
All: all patients will show regardless of if they have the mobile app
Yes: patients who have the mobile app
Yes - push ON: patients who have the mobile app and have enabled push notifications
Yes - push OFF: patients who have the mobile app and have disabled push notifications
No: patients who do not have the mobile app
Apply additional filters as needed, refer to this article to learn how
Sharing Mobile App Link
You can access a shareable link for patients to download the application through the following process
Step by Step Instructions:
Access the Modento Settings
Select Services
Click into Resources
Select the Copy Icon next to the Mobile App URL
With Modento, you and your staff can download a mobile application that will allow you to monitor your schedule and chat with patients, on the go!
For more information regarding the Modento Go app, refer to this article: