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Contract Terms & Cancellation Policy
Contract Terms & Cancellation Policy

Learn more about your Dental Intelligence contract terms, renewals, and cancellation policy

Erika Gardner avatar
Written by Erika Gardner
Updated over 3 weeks ago

An agreement with Dental Intelligence renews automatically for the agreed-upon term, typically annually. For example, if you signed an annual agreement (for which may have either annual or monthly payments) it will automatically renew for successive 12-month periods.

Customers can opt out of automatic renewal with at least 30 days’ notice prior to the renewal date by having a brief discussion with their account manager. Cancellation requests received prior to the end of the agreed-upon contract period will effectively turn off automatic renewal. In that case, the agreement will not renew but you will still owe the remaining contracted payments for the then-current term. All payments for services rendered are non-refundable.

For inquiries about your contract or renewal date please email:

To cancel your Dental Intelligence subscription

In order to submit a request to cancel, the person who signed the contract for Dental Intelligence will need to complete this Cancellation Request form. Once we receive the cancellation form, a member of our team will review the time remaining on your current agreement(s) and reach back out to the email provided on the form with next steps.

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