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Contract Terms & Cancellation Policy
Contract Terms & Cancellation Policy

Learn more about your Dental Intelligence contract terms, renewals, and cancellation policy

Written by Jolynn Marcum
Updated over a week ago

An agreement with Dental Intelligence renews automatically for the agreed-upon term, typically annually. For example, if you signed an annual agreement (for which may have either annual or monthly payments) it will automatically renew for successive 12-month periods.

Customers can opt out of automatic renewal with at least 30 days’ notice prior to the renewal date by having a brief discussion with their account manager. Cancellation requests received prior to the end of the agreed-upon contract period will effectively turn off automatic renewal. In that case, the agreement will not renew but you will still owe the remaining contracted payments for the then-current term. All payments for services rendered are non-refundable.

Contact your account manager to make any changes to your account. If you do not know who your account manager is, please contact us at to schedule this conversation.

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