In Engagement [Modento] there are multiple ways you can reset your password. Whether this be to recover your account due to a forgotten password or wanting to ensure security, refer to the following steps to learn the different ways you can reset your password.


Forgotten Password Reset

Step by Step Instructions:

  1. Access the Engagement [Modento] Log In page

  2. Click Forgot Password

  3. This will send an email with a Temporary Token/Code to the email associated with that account

  4. Copy and Paste this temporary code into the Change Password Prompt that will pop up in the Modento tab

  5. Enter in and confirm your new password

  6. Click Create


Updating Another Team Member's Password

Step by Step Instructions:

This will need to be completed by an Admin team member. This will most likely be the Office Manager, Practice Owner, or Doctor. Admin team members will be able to access the Settings and add or change individual users.

  1. Access the Settings

  2. Select the Users tab

  3. Click Edit under the needed team members profile

  4. Scroll to and select the Change Password check box

  5. When you select this it will allow you to enter in and confirm a new password

  6. Click Save User at the bottom of the page to save the changes

  7. Have the team member access the Engagement [Modento] Log In page, enter in the applicable Email or Username to log in and input the password that has been set


Changing Your Password within the Dashboard

Step by Step Instructions:

  1. Access your Engagement [Modento] Dashboard

  2. Click on your Name in the top right hand corner

  3. Select Change Password

  4. You will need to enter your existing password, then enter in and confirm the new password

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