Important Announcement about LocalMed Services
Effective November 15th, 2025, LocalMed will be retired and we will be moving all online scheduling functionality into our unified Dental Intelligence platform within our Engagement module. With Engagement, you’ll get everything you love about LocalMed, plus powerful new tools such as:
Your next steps:
Already using Engagement? You should have received communication on how to schedule a transition session with our Online Scheduling Transition team. Need assistance? Contact Support.
Not on Engagement yet? To continue scheduling online after November 15, learn more about Dental Intelligence Online Scheduling and schedule time with an Account Manager.
Do you need to disconnect a provider in LocalMed? Follow the steps below.
Note: If you need to completely remove a provider from LocalMed, please contact our support team.
Access your Practice Overview tab
Select the Gear Icon next to Providers Connected under the LocalMed Connect section
Select the Office if you have multiple locations
Click into the Mapped tab
This categorizes all providers who are connected to a Provider / Production ID in your Practice Management Software (Dentrix, Eaglesoft, Open Dental) which allows LocalMed to accurately connect providers to scheduled appointments
Click the Provider ID box to the right of the providers name
Then select Disconnect
