Effective February 2025, we will be sunsetting Call Insight to focus development on our Engagement Screen Pops. You may continue to use Call Insight until the end of February 2025, but there will be no future development, and we will stop providing support for this feature at the end of 2024.
Already an Engagement user? Your Call Insight service will be transitioned to our Screen Pops feature.
Interested in adding Engagement to your Dental Intelligence subscription? CLICK HERE to contact us!
The video below will show you how to access your incoming call history to ensure patients who reached out to you are not slipping through the cracks, and that the vital information regarding those patients is not overlooked:
How to View Recent Calls in Call Insight
Click into the Recent Calls tab
Select the Unseen tab
This will show you all calls that were Not viewed in Call Insight