If a patient calls from a new number, you can add the unsaved number to the patient's contact information right from the Call Pop Up in Call Insight. Watch the video to learn how:

How to Add a Phone Number to an Existing Patient

Step by Step Instructions:

  1. Click View on the Unknown Caller notification

  2. Select the Add to Existing Patient icon

  3. Search for the patient and click into their patient card. This will add the number to their profile

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