Effective February 2025, we will be sunsetting Call Insight to focus development on our Engagement Screen Pops. You may continue to use Call Insight until the end of February 2025, but there will be no future development, and we will stop providing support for this feature at the end of 2024.
Already an Engagement user? Your Call Insight service will be transitioned to our Screen Pops feature.
Interested in adding Engagement to your Dental Intelligence subscription? CLICK HERE to contact us!
If a patient calls from a new number, you can add the unsaved number to the patient's contact information right from the Call Pop Up in Call Insight. Watch the video to learn how:
How to Add a Phone Number to an Existing Patient
Click View on the Unknown Caller notification
Select the Add to Existing Patient icon
Search for the patient and click into their patient card. This will add the number to their profile
