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LocalMed: Online Scheduling Patient Experience

See what it looks like for patients when they schedule or request an appointment online using LocalMed

Grace Richards avatar
Written by Grace Richards
Updated over a week ago

LocalMed offers convenient online scheduling solutions that empower patients to book appointments with local providers seamlessly. With LocalMed, patients can easily find and schedule appointments at their preferred times, enhancing overall healthcare access and efficiency.

Learn more about what it looks like when a patient books online using LocalMed:


Mobile Scheduling Experience

  1. When a patient receives your scheduling invitation via text or email, they will click on the link to open the LocalMed scheduling portal

  2. The patient will then enter their name and patient status (new or existing) and will then click Next to continue

  3. Next, the patient will select the visit type and click Next

  4. The patient will now choose the provider they will see at their appointment, then click Next

  5. The patient will select the appointment date and time, then click Next

  6. On the next page, the patient will enter their date of birth, select a payment method, and leave a message for the office (if desired). Then, they will click Next to continue

  7. Lastly, the patient will have a chance to confirm their previous selections and click the checkbox to agree to LocalMed's terms, then click Book Appointment to finish. This will send a verification and confirmation email


Desktop Scheduling Experience

  1. When a patient receives your scheduling invitation via email, they will click on the link to open the LocalMed scheduling portal

  2. The patient will then enter their name and patient status (new or existing) and will then click Next to continue

    Note: If a patient is scheduling for a child or other family member, they can select "I'm booking for someone else"
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  3. Next, the patient will select the visit type and click Next

  4. The patient will now choose the provider they will see at their appointment, then click Next

  5. The patient will select the appointment date and time, then click Next

  6. On the next page, the patient will enter their date of birth, select a payment method, and leave a message for the office (if desired). Then, they will click Next to continue

  7. Lastly, the patient will have a chance to confirm their previous selections and click the checkbox to agree to LocalMed's terms, then click Book Appointment to finish

Once a patient has completed the online booking process, they will receive a notification about the status of their appointment. If an appointment is accepted and scheduled successfully, they will receive an emailed notification alerting them of their upcoming appointment:

If the appointment is not successfully scheduled or the patient has been blocked from scheduling online, they will receive a notification alerting them. Click here to learn more about LocalMed notifications and appointment statuses.

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