Engagement uses the Office Hours to accurately implement the After Office Hours Auto Responder, read availability for Online Scheduling and provide visibility to your patients through the mobile app.


This article will go over the steps to enter Office Hours.


How to Enter Office Hours

Step by Step Instructions:

  1. Click the Settings tab

  2. Select Practice Setup

  3. Click Practice Info

    💥Note💥: While you're here, be sure to double check your general practice information. It is important that your office email and office phone number are entered and are accurate.

  4. Scroll down to Office Hours

  5. If you are open on a day, click the Open bubble. This will allow you to enter in the time the office opens and closes.

  6. Select the Add Break Time button to accommodate for lunch or breaks that require the office to be closed during the day.

    1. Enter in the start and end time of the break period.

  7. If you are closed on a day of the week, simply select the Closed bubble.

  8. Once you have entered in the Office Hours, scroll down and click Save.


To learn more about the After Hours Auto Responder, refer to this article:

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