Please note that your office must meet the following criteria to accept physical terminal payments:

  • You must be fully set-up with Clearent as your payment processor. For more information on how to apply, click here.

  • To order a physical terminal, you must indicate that you would like one in the Clearent application.

💥 To connect your physical terminal, ensure that the terminal has been plugged into the work station using the USB cord included. The first light on the left will be solid green when your terminal is ready to use.💥


Using Your Physical Terminal

Step By Step Instructions:

  1. Access the Patients Tab

  2. Click on the Three Dot Menu and hover over Payments

  3. Select Physical Terminal Payment

  4. The payment screen will default to the patient’s balance due, but the amount can be adjusted as desired by the office team member.

  5. Click on Click here to begin reading card to wake up the card reader.

  6. Have the patient insert, swipe, or tap the card to capture the payment information.

  7. Click Submit to complete the transaction.


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