DI Insurance: Submitting Claims

This article will go over how to batch, add attachments, and submit claims using the DI Insurance module.

Emily Allred avatar
Written by Emily Allred
Updated over a week ago

DI Insurance offers increased transparency when it comes to filing your claims, enabling you to detect any missing details beforehand and thereby ensuring a prompt payment process for your office. Presented below are a set of simple instructions that outline the process of submitting insurance claims for your office via DI Insurance.

In this article, you'll learn how to:

Install the Vyne Plug-In to Submit Claims from Your Practice Management Software

Before you can start submitting claims from your practice management software to Dental Intelligence Insurance, you'll need to install the Vyne plug-in. Watch this short video below to learn how to install the plug-in:

Dentrix Users: How to Submit a Claim to DI Insurance

Watch this short video for an overview of how to submit claims from Dentrix to Dental Intelligence Insurance, using the Vyne plug-in installed software:

Open Dental Users: How to Submit a Claim to DI Insurance

Watch this short video for an overview of how to submit claims from Open Dental to Dental Intelligence Insurance, using the Vyne plug-in installed software:


Navigating DI Insurance and Claim Management

Watch this short video to learn more about using DI Insurance to submit claims more efficiently:


Submit a Claim from the DI Insurance Portal

Prior to submitting claims electronically to carriers in the DI Insurance portal, you must first complete an enrollment form for each carrier. Click here to learn how to submit claim enrollment forms to carriers.

  1. Select Claims from the Insurance drop-down

  2. In the Unsent tab, you will see details for all unsent claims

  3. Use the Filter by dropdown menu to filter through different claims status

  4. To see why a claim has failed, click on the patient's name

    1. A red notification will appear next to the section that needs to be corrected

  5. To add an attachment to a claim, simply click on the available options to take a screen capture, upload a file, or take a keyboard capture.

  6. Once corrected, you can Save and Exit, or Send Claim

Adding Attachments

If an attachment to your claim is required, watch this video to see how you can easily add your attachments before submitting your claims.

Submit Bulk Claims

  1. To submit your claims in bulk, simply select the box next to each patient's name to include their claims. For added convenience, you can also streamline the process by selecting the top box to include all patients at once.

  2. Select the dropdown arrow and click Send

DI Insurance is available with your Dental Intelligence product bundle. Dental Intelligence has partnered with Vyne to provide this service to our customers.

If you would like to get the DI Insurance module that includes claims verification and claims submission Click Here! A representative of our team will be reaching out to you to help you get this module set up.

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